Saturday 24th of February 2018
Handyman Southend
For All Your Flat Pack Needs
Relax whilst your new furniture is being assembled with utmost care.
Avoid frustration of understanding complicated instruction manuals.
Forget about having to manage those heavy and awkward items.
Relocate furniture with peace of mind when moving premises.
Divert your precious time back onto your other personal priorities.
Wait no more for that someone else to do it for you.
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We specialise in flat pack furniture assembly from and many more:

Furniture 123
John Lewis
Mamas & Papas
Peter Jones
Many More


Handyman Southend
Wed Design

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Frequently Asked Questions

This page contains answers to common questions

I need help!
Beware the plinths & cornices
Is it safe to purchase furniture online
Do you remove waste packaging
Can I get a quote for building my flat pack online
Can you fit my new kitchen
Will you modify furniture to fit my room
What if the furniture is damaged
Do you have a minimum call out fee
How much room do you need to build my furniture
How long will it take to build the furniture
What if there are bits are missing
What if I am not happy with the furniture after you have completed it
Are you a member of a trade association or a trust mark approved.

If you have any further questions not listed here, email us or call for advice.

I need Help

Are you half way through a job and need some help? We can either come and finish it for you or offer some helpful hints so you can finish it yourself.

Please ask a question

You will be quoted the time to assemble the item by one of our team as a guideline, but charged for the time taken often this is less, because you have unpacked it and made a start.

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Beware the Plinth and Cornice

One manufacturer sells a plinth and cornice option on most of their ranges. This is a cosmetic enhancement which costs circa 30-60 for a few strips of MDF. It is a nice upsell for them, which adds a lot of work to a suite of wardrobes with minimal improvement to the finished product. This can add 1-2 hours to the job and increase the overall assembly time by up to 50%.

It has to be noticed here that the overall finished assembled product from this manufacturer, when built properly looks fabulous and is robust, which is probably what you really want? Getting there is the tricky part and that is where we can help.

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Is it safe to purchase furniture online

Like any Internet transaction, you need to make certain you know you are dealing with a bona fide company's website. Before sending, any financial details ensure the site is "secure" and you have an actual address for the firm. When you visit a "secure" web site, most browsers display a closed lock icon on the status bar. Clicking onto the lock icon should display more security information about the site. Remember if you are purchasing goods from outside the UK you may need to pay import duty on top of the purchase price.

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Do you remove waste packaging - cardboard etc?

No, it is our policy not to remove waste,we will break down all boxes and place in/by your waste bins.

If you dispose of the waste packaging yourself it is classed as household waste, you have already paid your local council to take it via your community charge.

If we remove waste it becomes commercial waste and is then subject to legal requirements, and the Duty of Care

If anyone removes waste from your household,you have a Duty of Care to ensure they are authorised to take it.

Check here for Authorised Waste Carriers

All businesses that remove waste have a legally bound duty of care to dispose of it in a proper manner and keep detailed records and receipts of how and what they have disposed of. This extends to sorting waste into cardboard, plastic, polystyrene, polythene etc. to ensure what can be recycled is recycled and so on.

When you consider that each time you remove waste you need to: transport it (time & fuel); pay for disposal; and keep auditable records, excessive costs would be added to our service (up to 100).

If someone is removing waste free of charge then they might be breaking the law. Further information can be found at the DEFRA website:

DEFRA: Waste Legislation & Licencing: Duty of Care

Until we find a cost neutral and environmentally friendly solution to this problem,it is our policy not to remove waste.

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Can I get a quote for building my flat pack online?

Due to the wide variety of flat pack available we cannot provide a fixed price quote. However we can provide a guide to the assembly time and the rates we charge. We aim to respond swiftly to your enquiry (within 24 hours if outside office hours).

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Can you fit my new Kitchen?

Yes we do fit kitchens and repair kichen units.

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Will you modify furniture to fit my room?

Unfortunately any modification to furniture will invalidate the manufacturer's or retailer's warranty. We will modify your furniture but be advised it will be against manufacturer's or retailer's warranty and any modification will need extre work.

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What if the furniture is damaged?

We will inspect the parts before and during assembly, and will draw your attention to any damage as soon as it comes to light. A decision can then be made as to how to proceed. In the unlikely event that we damage your furniture we will ensure we rectify or replace the damage to your satisfaction.

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Do you have a minimum call out fee?

The minimum call out fee is currently 2 hours.

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How much room do you need to build my furniture?

You will normally need a flat area such as the floor that is the size of the finished furniture laid on its back plus a working area of at least 600mm (2 ft). The area should be as close as possible to the final position of the finished item. Larger pieces of furniture like cupboards and chests may not withstand being dragged over carpets. We will cover the area with a sheet to prevent scratching. If we decide to use the cardboard box as a working surface we will make certain all the staples are removed.
For High Wardrobes, please accurately measure the ceiling height. It is easy to hold the tape measure at an angle and get a false reading. We occasionally attend jobs, where the height has not been measured properly, and the unit will simply not fit. This is notable with the Ikea Pax Range, Rauch, Harveys and some MFI robes.

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How long will it take to build the furniture.

The time to build your furniture will depend on how complicated it is. So a small item such as a three-draw desk pedestal can take much longer than a large wardrobe.

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What if there are bits missing?

We carry limited small spares and will do everything we can to overcome this situation to ensure your furniture can be built satisfactorily. However some omissions may prevent completion of the job, in such circumstances we will make every endeavour to complete the job once the missing parts have been received.

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What if I am not happy with the furniture after you have completed it?

In the unlikely event that this occurs, please contact us and we will endeavour to put the problem right. We have a good reputation to maintain and want you to think highly of us.

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Are you a member of a trade association or a trust mark approved.

No: I have not found one association ect that I can say hand on heart I would want to join. All have very high membership fee's to pay and offer very little in return. Yes I could pay the fee's but I would have to pass on the cost to my customer.

I would say my work speaks for it's self and word of mouth is the best recommendation one can get.

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